OFFICE & CUSTOMER EXPERIENCE

Business number

Get a new company texting number or port the number you already use.

Connected service setupTwilio search, purchase, and US port-in run on the CrewTend account. Telnyx can be selected later. Trust Hub and A2P registration stay in the Twilio Console before live delivery.

Field technician reviewing job information on a mobile device
Business number · connected to the work behind the record
A PRACTICAL EXAMPLE

A company that needs its own texting line.

Click each step to see the information your team brings in, the review they make and the record they keep.

crewTendInteractive product preview · sample data
Connected work record

Prepare the record

A company that needs its own texting line

  • Area code
  • number type
  • existing number to port
  • and consent
Prepared for the field

What your team captures

Area code, number type, existing number to port, and consent.

What your team does

Search or port a Twilio number and turn texting on for this company.

What stays connected

A company number ready for customer texts.

Know what to expect.

Where does this fit in the workday?

Start with a company that needs its own texting line. Search or port a Twilio number and turn texting on for this company. The result is a company number ready for customer texts.

What needs to be configured?

Twilio search, purchase, and US port-in run on the CrewTend account. Telnyx can be selected later. Trust Hub and A2P registration stay in the Twilio Console before live delivery.

Product readiness Ask about setup
Can the whole team use the same record?

Office and field workflows share related company records within the access granted to each user. Keep sensitive internal notes separate from customer-facing documents and explicitly shared attachments.

Security & access
THE NEXT STEP STAYS CONNECTED

Explore related capabilities.

Put business number to work.