Before the visit
- Equipment model, serial and location
- Reported temperature and business impact
- Access window and approved diagnostic scope
crewTend← All industriesCREWTEND FOR REFRIGERATION
Keep it cold. Keep business moving.
Give commercial refrigeration crews the equipment history, temperature observations and customer priorities they need before arriving. Connect diagnostics, approved repairs and preventive maintenance.
30-day free trial · Proposed team plans from $79/month
TRY THE WORK, NOT JUST THE WORDSA workday that
A workday that
stays connected.
Open a visit, complete the trade checklist, compare estimate options and preview the customer report.
01Equipment service history
02Maintenance due
03Open repair approvals
Interactive demonstration with sample data. Connected delivery and company access depend on setup.
CrewTendInteractive sampleTODAY · SAMPLE SCHEDULE
ScheduledWalk-in cooler diagnostic
Open a visit to see the details your crew needs.
The right details at every handoff.
In the field
- Identify equipment and serial number
- Record reported and observed conditions
- Document diagnostic findings
- Complete approved work
- Record verification and next steps
Close the loop
- Record observed temperatures and work performed
- Attach equipment and completion evidence
- Share customer next steps and follow-up needs
Built around your process.
How does this fit refrigeration?
Start with diagnostic, repair and preventive-maintenance templates. Record the equipment and observed conditions for each visit. Keep recurring maintenance separate from urgent repair requests.
Can we change the workflow?
Yes. Customize company checklists, service types, photo requirements and workflow stages. Keep office controls separate from the technician’s daily work.
What can we use today?
Explore the working preview with sample or device-local records. Shared production access and connected payments, communications and AI require activation and validation before live operations.